Support

How Can We Help?

Get the help you need, when you need it. Our support team speaks your language — both Danish and construction.

Get in Touch

Choose the way that works best for you. We're here to help.

Live Chat

Get instant answers to common questions through our chat assistant. Available 24/7 for quick help.

Click the chat icon in the corner →

Email Support

Send us a detailed message and we'll get back to you within 4 hours during business days.

info@assurement.dk

Request a Callback

Leave your number and preferred time — we'll call you back within one business day.

Popular Support Topics

Quick answers to the questions we hear most from tradespeople.

Getting Started

How to set up your company profile, create your first project, and invite team members.

Photo Documentation

Tips for on-site photos, GPS tagging, timestamps, and organizing evidence.

DS1140 Compliance

Understanding construction classes KK1-KK4 and documentation rate requirements.

Report Generation

How to generate, customize, digitally sign, and submit professional reports.

Team & Permissions

Adding users, assigning roles, and managing access across projects.

Billing & Plans

Understanding the Basis, Professional, and Project plans. Upgrading and payment.

< 4 hours
Average email response time
Danish & English
Support in your language
98% satisfaction
From real tradespeople

Still need help?

Our team is ready to help you get the most out of Assurement. No question is too small.